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Physical SIM Card
Guide


Important Instructions for SIM Card Migration


1. Collect your physical SIM

  • Please pick up the physical SIM card from the office.

  • Carry it with you at all times.

2. Service transfer timing

  • The service transfer will occur on the designated migration day. This will take place between 9:00 AM and 12:00 AM.

3. SIM swap procedure

  • Once you lose signal from your old SIM card, remove it with the SIM ejector tool from your device and insert the new SIM card.

4. Device restart

  • After inserting the new SIM card, please restart your device. This will complete the setup process.

5. Voicemail setup

  • Once the new SIM is active, you will need to set up your voicemail again.

How to setup Voicemail

Set up voicemail on EE


Text Activation:

Send VM ON to 150 from your EE mobile.


Alternative Activation:

Dial 07953 222 222 or 222 from your EE mobile to access voicemail settings.


Set up voicemail on Vodafone

Dial 1211 and press Send to activate voicemail.